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Thousands of people gather in Barranquilla, a colorful port city in Northern Colombia near the Caribbean Sea, to celebrate a uniquely Colombian version of Carnival.

Carnival of Barranquilla: The Best Kind of Cultural Immersion     4 inShare   By Tatyana Orozco     Every year, 40 days before the traditional Catholic celebration of Lent, thousands of people gather in Barranquilla, a colorful port city in Northern Colombia near the Caribbean Sea, to celebrate a uniquely Colombian version of Carnival. This is the festival of joy and celebration, and gives Colombians a special platform to show off their artistic talents. (This year the event rolls through town February 9 – 12.) Carnivals are popular throughout Latin America and are believed to be among the biggest folklore festivals in the world. UNESCO has declared the Carnival...

Exclusive: For Sykes, Colombia is the Future and Argentina, the Past

  Exclusive: For Sykes, Colombia is the Future and Argentina, the Past     24 inShare   Villa: Barranquilla is no longer a secret By Kirk Laughlin Sykes, one of the largest contact center providers in the world, has chosenBarranquilla, Colombia to launch its newest Latin America site – quietly putting the framework together for a 500-person center to open in the Spring of 2012. Nearshore Americas met with Enrique Villa, Colombia Country Manager on the ground in Barranquilla last week, where he described why this easy-to-navigate city of a little over 1 million people has become a natural fit for Sykes. “We explored Bogota, Medellin and Barranquilla… and we quickly realized Barranquilla has ...

Barranquilla, Colombia: Watch for Signs of Oversaturation     0 inShare   By Peter Ryan Ovum analysts were recently afforded a first-hand view of one of Colombia’s emerging secondary locations for contact center outsourcing, the city of Barranquilla. With investments by both local and global vendors in the city continuing at a strong pace, it is clear that the Colombian CRM sector has room to grow beyond Bogota. However, it is also clear that Barranquilla’s existing vendor base needs to work closely with local authorities to ensure a manageable level of expansion to prevent short-term industry saturation.Barranquilla’s Value Proposition Apart from being the birthplace of much-lauded supersta...

  Taking Code into the Comunas of Medellin     0 inShare   By Michael Puscar Medellin – blessed with a beautiful natural landscape, friendly people and expansive parks – has seen incredible growth over the past two years. This city in Colombia is today one of the most innovative cities in the world. With abundant human talent and conducive business climate, Medellin is fast becoming a perfect destination for enterprises seeking to establish high-tech operations. The city has, over the years, transformed from the center of Latin American drug trade to a growing high-tech hub. My firm, Yuxi Pacific Group, set up a satellite office in Medellin in early 2011. Over the past ...

Testing the Social Impact of Outsourcing by Launching Call Centers in Afro-Colombian Regions

Testing the Social Impact of Outsourcing by Launching Call Centers in Afro-Colombian Regions     4 inShare   Nearly $5 million goes to BPO in Choco region By James Bargent An unusual alliance that has brought together multinational business and international aid with the local public and private sectors is set to test the social impact of outsourcing with a bold new project in Colombia’s Afro-Colombian heartland. Last week, Spanish-language outsourcing specialists Atento threw open the doors to a new 110-seat call center in the city of Quibdo, capital of the poverty-stricken department of Choco. The new call center will provide services for multi-national telecommunications giantsTelefonica/...

Colombia is gearing up to train more than 1,100 graduates in Scrum agile software development, as the Latin American country looks to grab a larger slice of the global IT services market.

  Colombia to Train Over 1,000 Graduates in Scrum     0 inShare   By Narayan Ammachchi Colombia is gearing up to train more than 1,100 graduates in Scrum agile software development, as the Latin Americancountry looks to grab a larger slice of the global IT services market. The country’s software association Fedesoft and national training service SENA will jointly run the training program. Scrum agile software development improves productivity and helps IT companies achieve higher levels of quality, stated technology association Colombia Digital in a press release. Scrum is an iterative software development framework, which is flexible and described as a ‘holistic product devel...

Colombia: Latin America’s Strategic Partner From Bogota to Barranquilla: A Guide to Outsourcing Conditions and Investment 2013 In just few short years, Colombia has moved to the A-list of Latin American countries to engage with for Nearshore outsourcing services. What are the unique factors behind this emergence and why have multinational giants such as HP, Genpact, Citibank, Siemens and Teleperformance all made significant investments in Colombia in the last few years?Find out in a special white paper report, “Colombia: Latin America’s Strategic Partner”, where you will find unique insights into:   Special reforms made to attract outso...

Broadband Speeds and Quality Improve in Colombia

Report: Broadband Speeds and Quality Improve in Colombia     0 inShare   By Narayan Ammachchi The number of broadband connections in Colombia exceeded 4.7 million in 2012, with a majority of which being fixed line connections, according to a recent study conducted by Cisco. The U.S. technology giant predicts that broadband connections (both wireline and wireless) may reach 8.5 million over the next three years. Moreover, broadband quality is improving considerably as service providers compete vigorously to sign up more customers. The report concludes that over half of the fixed Internet connections are faster than 2 megabytes, enough for users to join videoconferences, access high-definition content and...

Latin America Business Outranks U.S. Counterparts in Corporate Social Responsibility...

Latin America Business Outranks U.S. Counterparts in Corporate Social Responsibility     0 inShare   By Narayan Ammachchi When it comes to corporate social responsibility (CSR) and sustainability, U.S. businesses trail their global counterparts, a new survey from  Duke University finds. Nearly 50 percent of chief financial officers (CFOs) responded to the survey in the United States rated CSR and sustainability as ‘moderately important or very important items’ in their business strategies. By contrast, the rating in Europe is 63 percent, 67 percent in Asia, 76 percent in Latin America and 83 percent in Africa. The U.S. companies said they engage in CSR to improve external image and br...

Colombia´s Santos visits United Kingdom Colombia President Santos arrived in the United Kingdom today for a two-day trip where he met with Prime Minister David Cameron to discuss ways to increase trade links between the countries as well as the often thorny issue for Colombia of human rights. Speaking at a press conference this morning after meeting with the British Prime Minister, Santos paid homage to the support that the UK has offered in the peace process calling relations between the countries as being at the “best time in its history”. Santos highlighted that Colombia had doubled its trade with the UK since his last visit two years ago and that the free trade agreement with the European Union – finally ratified by the Colombia ...
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